Managed IT Services

We equip organisations with the flexibility and security that only an award-winning Managed Service Provider (MSP) can provide, taking care of the day-to-day running of IT environments. Our managed IT Service offering is a comprehensive and all-encompassing outsourced model which provides your organisation with the ability to obtain an outsourced IT department with minimal in-house resources.

The CT Difference

Our Managed IT Service offering is a comprehensive and all-encompassing outsourced model which provides your organisation with the ability to obtain an IT department with minimal in-house resources. As part of this offering, we incorporate the following elements:

Strategic Advice

Through our specialist Virtual Chief Information Officers, we work with you to plan IT strategy for your organisation with a focus on reducing risks within your business and improving the operational efficiency.

Backup & Disaster Recovery

Data Integrity and Business Continuity are critical to your organisation’s ability to withstand a disaster and so as part of our offering, we incorporate the management of these platforms coupled with advice on continuously improving the resilience of your platforms and environment.

Proactive Monitoring

Through the use of monitoring and remote management platforms, our teams proactively respond to alerts that may impact the overall functionality of the systems and platforms utilised by your organisation.

Unlimited Support

We provide an unlimited amount of business hours support to end users and the respective devices utilised by your organisation for business purposes. We focus on reducing the amount of reactive incidents and improving the overall up-time of your IT environment leading to better operational efficiency being realised within your organisation.

How we can help

Enterprise Grade

Managed IT Services provide cost-effective access to enterprise-level support. CT take the responsibility of hiring, training and retraining specialised IT staff away from you. Our Managed IT service also gives you access to trained specialists that you would not be able to utilise as full time staff, addressing gaps within your own team's technical skill set.

A Tailored Fit

We offer a wide range of additional services so you can choose the best options that address the unique requirements of your business. Our solutions are flexible and scalable, so we can always meet your needs as your business changes.

Best Practice

To deliver a high quality, consistent service, we are ISO 9001, ISO 27001, ISO 45001 and ISO 14001 certified. In additional we hold technical certifications with leading IT Vendors including Microsoft, Apple, Aruba and Cisco so you can rest assured that you are in good hands.

Fixed Costs

Our managed offering gives your fixed, predictable monthly costs, providing you certainty in your IT investment. All our fees and charges are open and transparent so there are no nasty surprises.

Service Availability

Our best practice processes and real-time monitoring reduce the need to react to issues with your environment. By monitoring and managing your infrastructure availability, performance and health, we reduce outages, and ensure your team gets a technology environment they can rely upon to succeed.