Your organisation requires more than a reactive approach to supporting PC and laptop devices. Our Managed Workstation service proactively monitors usage and maintenance to keep your team operating smoothly.
The CT Difference
Managing various devices, and the associated software can be time-consuming and convoluted. Having your IT staff dragged into administrative functions like updates and onboarding new users takes attention away from the critical focus areas of your organisation.
CT’s Workstation Management removes these pain points by having us take care of your workstations for you. We provide your organisation with the reliability and stability you need through:
End to end Unlimited Support
Our all-you-can-eat support means your end-users and technical staff get the help they need when they need it without additional costs to your organisation.
ISO Accredited
Our Information Security Management System (ISMS), Environmental Management System (EMS), Quality Management System (QMS), and Occupational Health and Safety Systems are all ISO accredited, ensuring quality in everything we do.
Award-Winning Service Desk
We bring Best-in-Class SLA's, combined with Award-Winning Customer Service, proactive monitoring and support to ensure a consistent and effective end-user experience.
Optional Fleet Management
We leverage our vendor partnerships to ensure you get ultra-competitive pricing and support options when purchasing devices.
Our Managed Workstation Service improves your device fleet readiness through:
Performance Monitoring
We monitor your workstations, identifying and remediating issues before they impact your business.
Preventative Maintenance
Our remote management keeps your device fleet in top shape with our team taking care of OS upgrades, Account Security, Anti Virus and system cleanup activities.
Patch Management
We set criteria to ensure that patches and system reboots occur at times that minimise business impact and bandwidth to keep your business operating smoothly.
Service Desk
Our Support teams are available from 7 am to 7 pm AEST every business day. Outside of these hours, our team is available for phone-based emergency support.
Day to Day Support
We provide the day to day PC and Laptop support for your staff while on the use of PCs and laptops, including security patching and updates.
What we do
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To learn more about how our Managed Workstation Service can improve the operational efficiency of your organisation, speak to us today.